Privacy Policy

Privacy Policy

Effective Date: 1st-Oct-2025
Last Update Date: 8th-Oct-2025

I Agree

By clicking the “I Agree” button, you explicitly acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not click “I Agree,” you must not access or use the Platform.

At Shri Vibracion Technologies Private Limited (“Shri Vibracion”, “we”, “us”, or “our”), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines the types of information we collect from you, the purpose of which we use it, the manner in which we share it and the measures we take to protect it. It governs your access to and use of our website, and all related features, and technologies made available through our platform (collectively, the “Platform”).

Capitalized terms used but not otherwise defined in this Privacy Policy shall have the meanings ascribed to them under the Terms of Use.

1. SCOPE AND APPLICABILITY:

This Privacy Policy applies to all users, individuals including those representing their companies, firms, corporation, or any other entities who access, use, browse, register on, or otherwise interact with the Platform, whether through the Shri Vibracion’s website, or any other interfaces or tools provided by Shri Vibracion.

This includes, but is not limited to:

• Customers, being individuals or entities who browse, explore, or submit enquiries regarding offerings (“Products”) made available through the Platform;
• Visitors who access, view or interact with any part of the Platform without registering or transacting;
• Affiliates, marketing partners, or business partners accessing the Platform through integrations or authorized interfaces;
• Any other users, including representatives of corporate accounts, administrative users, or support representatives using the Platform on behalf of others.

This Privacy Policy governs the collection, storage, use, processing, sharing, and disclosure of Personal Information and Sensitive Personal Data or Information (SPDI) by Platform in accordance with the requirements of:

• The Digital Personal Data Protection Act, 2023 and the rules and regulations framed thereunder;
• The Information Technology Act, 2000;
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (to the extent applicable until fully superseded by the DPDPA ); and
• Any other applicable data protection laws, rules, regulations, or directions issued by competent authorities in India from time to time, as may be applicable to us.

This Privacy Policy does not apply to:

• Third-party websites, mobile applications, services, or platforms that may be linked to or integrated with the Platform;
• Social media plug-ins, embedded content, or third-party advertising services; External Links:
• The Platform may contain links to external websites, services, or third-party content;
• We are not responsible for the privacy practices, data collection, or security standards of these external websites;
• Users are encouraged to review the privacy policies and terms of use of third-party websites before providing any personal information.

We disclaim all responsibility or liability for the privacy practices, data collection policies, or security standards of such third parties. You are encouraged to review the privacy policies and terms of use of such third party services prior engaging with them.

2. INFORMATION WE COLLECT:

We may collect the following categories of information when you access, use, or interact with the Platform, whether directly or through third-party integrations, partners or service providers:

• Information You Provide Voluntarily:

This refers to any information you directly submit to Shri Vibracion when using the Platform, including without limitation:

• Enquiry or Contact Information: Your full name, company name, email address, mobile number, and any other information provided through enquiry forms or communication channels.
• Communication Records: Emails, messages, or other correspondence shared with Shri Vibracion in connection with product or service enquiries, collaborations, or support requests;
• Business transaction details: Information shared voluntarily when requesting quotations, demonstrations, product information, or after-sales assistance.

Information Collected Automatically:

We use cookies and similar tracking technologies (including pixels, tags, and local storage) to enhance your browsing experience, understand how you interact with the Platform, and deliver personalized content and services. These technologies help us analyze usage patterns, improve functionality, and provide relevant recommendations. You can manage or disable cookies through your browser settings. However, please note that disabling essential cookies may impact certain features or functionality of the Platform.

By interacting with the Platform, you consent to the automatic collection of certain technical and behavioural information through these tracking technologies, including, but not limited to:

• Device and System Data: Information about the device and system you use, such as device type, operating system version, browser type, screen resolution, and unique device identifiers;
• Usage Data: Logs of how you interact with the Platform, including pages visited, time spent on features, access, timestamps, navigation paths, and referral sources;
• Location Information: Approximate geolocation based on your IP address or, where permitted, precise GPS location data if enabled through device settings;
• Technical Logs: System diagnostics, performance logs, error reports, and other telemetry data that help ensure the Platform functions smoothly.

For more information, please refer to our Cookie Policy.

• Information received from Third Parties:
  We may collect or receive information about you from trusted third-party sources, such as:
• Social Media Platforms: If you choose to sign in using accounts from Google, Facebook, or similar services, we may access certain profile information as authorized by you;
• Third-Party Service Providers: Including analytics vendors, marketing partners, or CRM platforms that support or enhance Platform functionality;
• Government Authorities: Where required under Applicable Laws, or pursuant to lawful investigations or regulatory directives.

Aggregated or De-identified Data:

We may generate or obtain statistical, aggregate, or de-identified data that cannot reasonably be used to identify you directly. This data may be used by the Platform for research, analytics, service improvement, industry reporting, and other legitimate business purposes.

• Subscription/Newsletter:
• Users may opt-in to receive newsletters, updates, or promotional content by providing explicit consent;
• Subscriber information is used solely to send updates, product announcements, and promotional communications;
• Users may opt-out at any time by following the unsubscribe instructions in emails or contacting our Data Protection Officer.

3. HOW WE USE YOUR INFORMATION:

We may process your Personal Information, including Sensitive Personal Data or Information (SPDI), for purposes that are lawful, necessary, and proportionate to the fulfilment of our services and obligations. The following outlines the purposes for which the Platform collects and processes your information, in accordance with Applicable Laws:

To Provide and Operate the Platform:

• To deliver core Platform functionalities and ensure access across devices and sessions;
• To personalize your experience by adapting content, language, or offerings based on your preferences and activity;
• To verify your identity and respond to your enquiries, requests, or complaints related to our Products.

To Communicate with You

• To respond to your support requests, enquiries, complaints, or technical issues;
• To notify you of updates to our Terms of Use, Privacy Policy, or material changes impacting your use of the Platform.
• To share relevant updates, product launches, or promotional information;
• To contact you for feedback or service review to help improve our offerings.

To Improve and Secure the Platform

• To conduct diagnostics, troubleshooting, and performance monitoring;
• To evaluate usage trends, analyze user behavior, and understand service demand;
• To test and improve Platform features, including through controlled A/B testing and UI/UX refinements;
• To protect the Platform, its users, and systems from unauthorized access, abuse, fraud, or other security threats;
• To continue to improve our services to provide you with better experience each time you use our Platform.

For Marketing, Promotion, and Engagement:

• To send you marketing communications, product updates, special offers, and surveys, where permitted by law or with your explicit consent;
• To personalize promotional content based on your interactions, location or your enquiry history;
• To inform you about new Products, launches, or features that may be of interest to you;
• To reward loyalty, referrals, or engagement through special programs, discounts, or promotions;
• To analyze engagement trends and feedback to improve our marketing strategies and Product offerings;
• To send reminders for product usage, maintenance, or service updates (if applicable);
• To conduct targeted campaigns for customer retention or re-engagement based on preferences and behaviour;
• Targeted campaigns and personalized content may be delivered via Google Ads, Meta Ads, LinkedIn Ads, Facebook Pixel, YouTube, and other social media integrations.

For Legal, Regulatory, and Risk Purposes

• To comply with statutory obligations, legal processes, regulatory enquiries, or law enforcement requests;
• To detect, investigate, and prevent fraudulent activities, data breaches, or misuse of the Platform;
• To enforce our agreements, including the Terms of Use, Purchase Orders, and any other contractual or legal terms;
• To establish, exercise, or defend legal claims and protect our legal rights or those of others.

Based on Legitimate Interests

Where permitted under Applicable Laws, we may process your information to advance our legitimate interests (such as business continuity, IT security, or internal governance), provided such processing does not override your fundamental rights and freedoms.

4. HOW WE SHARE YOUR INFORMATION:

We may share your Personal Information, including Sensitive Personal Data or Information (SPDI), only in a manner that is consistent with the purposes set out in this Privacy Policy, and strictly in accordance with Applicable Laws, including the Digital Personal Data Protection Act, 2023. We do not sell or rent your Personal Information to third parties. Sharing occurs under the following circumstances:

With Service Providers and Business Partners:

We may share your information with trusted third parties who assist us in operating the Platform, facilitating communication, managing enquiries, providing marketing or analytics support, maintaining our website infrastructure. All such third parties are bound by confidentiality and data processing agreements that ensure protection equivalent to this Privacy Policy.

With Group Entities and Affiliates:

We may share your information with our group entities and affiliates to respond to your enquiries, coordinate communications, or improve service delivery, in accordance with this Privacy Policy.

With Legal, Regulatory, or Government Authorities:

We may disclose your information if:

• Required to do so by law, judicial order, government directive, or regulatory authority;
• Necessary to respond to a valid legal process, enforceable request, or investigation;
• In response to suspected fraud, intellectual property infringement, data breaches, or other unlawful activity;
• To enforce our legal rights or defend against claims, as part of dispute resolution, or to protect the rights, safety, or property of Shri Vibracion, its users, or the public.

During a Business Transfer:

In the event of a merger, acquisition, reorganization, or sale of assets, your Personal Information may be transferred to the acquiring or successor entity, provided that such entity agrees to handle your information in a manner consistent with this Privacy Policy.

With Your Consent:

We may share your information with third parties where you have expressly authorized such disclosure, including for promotional collaborations, testimonials, or marketing activities.

5. CONSENT FOR DATA PROCESSING:

• We may collect and process your Personal Data, including any Sensitive Personal Data or Information (SPDI), only after obtaining your clear and informed consent, unless a valid legal basis allows us to do so without it (such as to comply with legal obligations or to provide essential Platform functionalities you have requested).
• You may withdraw your consent at any time by updating your preferences by writing to our Data Protection Officer at admin@shrivibracion.com. Please note that such withdrawal will not affect data already processed prior to your withdrawal, but may limit or disable your access to certain features or services on the Platform that rely on such consent.
• In cases where certain data processing is entirely dependent on your consent, choosing not to provide that consent, or later revoking it, may result in us being unable to offer you specific services or support.
• We maintain secure electronic records of all consents obtained, including details such as purpose, date, and method of capture, in compliance with applicable laws and audit standards.

6. YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA:

As a user of the Platform, you are entitled to exercise certain rights over the Personal Data that we collect and process. These rights empower you to manage your privacy and ensure that your data is handled transparently and fairly. Subject to Applicable Laws, your rights include the following:

• Access to Information: You may request a summary of the Personal Data we hold about you and the purposes for which it is being used.
• Correction of Inaccuracies: If any of the information you have provided is outdated, incorrect, or incomplete, you may request that it be updated or corrected.
• Withdrawal of Consent and Deletion: Where processing is based on your consent, you may withdraw it at any time. Upon such withdrawal, or where the data is no longer required for the original purpose, you may also request deletion of such data, unless retention is required by law or necessary for legal or operational reasons.
• Lodging Complaints: If you believe that your data is being processed in violation of this Privacy Policy or Applicable Laws, you may raise a complaint with our designated Grievance Officer, whose details are provided below.
• Nomination of an alternate contact: You may nominate another person to exercise your rights under this Privacy Policy on your behalf, in the event of your incapacity or death, as permitted under Applicable Laws.

You can exercise any of these rights by contacting our Data Protection Officer at admin@shrivibracion.com. Please include sufficient information to verify your identity and specify the right you wish to exercise.

For your security and to prevent misuse, we may require you to verify your identity before acting on your request. In rare cases, we may not be able to comply with your request, for example, where it would interfere with legal obligations, compromise the privacy of others, or is otherwise manifestly unfounded or excessive. In such cases, we will provide a clear explanation.

7. DATA RETENTION AND STORAGE:

We may retain your Personal Data, including any Sensitive Personal Data or Information (SPDI), only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, or as required to comply with legal, regulatory, contractual, or operational obligations.

The criteria used to determine our retention periods include:

• The time required to address your enquiry or communication;
• The nature of your interaction with Shri Vibracion (for example, product enquiry, collaboration request, or vendor correspondence);
• The existence of any ongoing correspondence, legitimate business interest, or legal requirement necessitating continued retention;
• Operational requirements such as maintaining enquiry logs or audit records
• Upon the expiry of the applicable retention period, or upon receiving a valid request for deletion, Shri Vibracion shall delete, de-identify, or anonymize your Personal Information in a secure manner, unless retention is otherwise required under Applicable Law.
• All Personal Information is stored on secure servers or databases managed by Shri Vibracion or its trusted third-party service providers, who employ appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
• If we are required to retain any portion of your data for legal compliance, dispute resolution, or regulatory investigation, such data will be securely retained and access restricted to only authorized personnel, for the minimum period required by law.

8. DATA SECURITY AND PROTECTION:

We implement a range of reasonable and appropriate technical, administrative, and organizational security measures to protect your Personal Data from unauthorized access, disclosure, alteration, misuse, destruction, or accidental loss. These measures include:

• Encryption of data in transit and at rest;
• Access control and authentication protocols;
• Firewall and intrusion detection systems;
• Role-based data access for personnel on a strict need-to-know basis;
• Regular security audits, vulnerability scans, and software updates;
• Secure coding practices and data minimization principles

Access to your data is restricted to authorized employees, agents, or contractors of Shri Vibracion who are required to process such data for the purposes listed in this Privacy Policy. All such personnel are subject to strict contractual confidentiality obligations and undergo training in data protection and cyber hygiene.

In the unlikely event of a Data Breach involving your Personal Data, we shall:

• Promptly assess the nature and scope of the breach;
• Take immediate remedial actions to contain and mitigate the impact;
• Notify affected users, the Data Protection Board, and other authorities as required under Applicable Laws;
• Cooperate with any regulatory investigation and provide information about the breach and steps taken.

We implement regular backups of Personal Data to prevent accidental loss or corruption. These backups are stored securely and protected with appropriate technical and organizational measures.

We take commercially reasonable and industry-standard steps to protect your Personal Data. However, given the inherent risks associated with data transmission and storage in digital environments, we do not guarantee absolute security. We urge you to take steps to protect your credentials and notify us promptly of any suspected unauthorized access.

9. GRIEVANCE REDRESSAL AND DATA PROTECTION CONTACT:

If you have any questions, concerns, or complaints regarding the processing of your Personal Data, this Privacy Policy, or your rights under Applicable Laws, you may contact our designated Grievance Officer/Data Protection Officer using the details below:

Grievance Officer / Data Protection Officer

Name: Chandrani Dakhore
Email: admin@shrivibracion.com
Phone: +91 9325053539
Postal Address: Gat No. 613-1, Pune-Nashik Hwy, Behind Spicer India Ltd, Kurali, Chakan, Pune – 410501.
Working Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST

• We aim to acknowledge and respond to all complaints or queries within seven (7) working days from the date of receipt and shall endeavor to resolve your concerns at the earliest, in accordance with the timelines and procedures prescribed under the Digital Personal Data Protection Act, 2023.
• If you are not satisfied with the resolution provided or believe that your data rights have been violated, you may escalate the matter to the Data Protection Board of India or such authority as prescribed under Applicable Laws.

10. INTERNATIONAL DATA TRANSFER:

Your Personal Data may be transferred, stored, or processed outside India, including to jurisdictions that may not have data protection laws equivalent to those in India. Such transfers are carried out strictly in accordance with Applicable Laws, including the Digital Personal Data Protection Act, 2023. We ensure that any cross-border transfer of your data is subject to appropriate safeguards, including one or more of the following mechanisms:

• Transfer to jurisdictions specifically permitted by the Government of India;
• Execution of standard contractual clauses or data transfer agreements approved by the competent authority;
• Statutory recognition of adequate protection levels under applicable law.

By clicking on “I Agree”, you acknowledge and agree to such international/cross-border transfer of your Personal Data in accordance with this Policy.

11. CHILDREN’S PRIVACY:

• All content and Products available through the Platform are intended for adults capable of entering legally binding agreements under Applicable Law. The Platform is not intended for or directed at individuals under the age of 18 (eighteen) years. We do not knowingly collect, process, or store Personal Information from minors. By accessing or using the Platform, you represent and warrant that you are at least 18 years of age. We reserve the right to request age verification documents if inconsistencies arise.
• If we become aware that we have inadvertently collected Personal Information from a child under 18 without verified parental consent, we will take immediate steps to delete such information from our records.
• If you are a parent or legal guardian and believe that your child has provided us with their Personal Information in violation of this Policy, you may contact our Grievance Officer, and we will assist you in removing the relevant information.
• We do not offer or promote any Products, advertising, or engagement activities specifically targeted toward children. All content and services available through the Platform are designed and intended for adults capable of entering into legally binding agreements under Applicable Laws.

12. POLICY UPDATES AND NOTIFICATIONS:

• We may update or modify this Policy from time to time to reflect changes in our practices, legal or regulatory developments, technological advancements, or enhancements to our services. When we do, the revised Policy will be posted on the Platform with the “Last Update Date” revised accordingly.
• You are encouraged to review this Policy periodically to remain informed about how we collect, use, and protect your Personal Information. Continued use of the Platform after the publication of changes shall constitute your acknowledgment of and consent to such changes, unless otherwise required by law.
• Where required under Applicable Laws, including but not limited to significant changes in the purpose of processing or types of data collected, we will notify you by email, pop-up alert, or similar means prior to such changes becoming effective and, where applicable, seek your fresh consent.
• If you do not agree to any updated terms of the Policy, you must immediately cease using the Platform and may request deletion of your Personal Information by contacting our Grievance Officer in accordance with Clause 9 of this Policy.